I had very good provider, an excellent price, and you may covered a very good loan
«I have been an associate for a long time and recently refinanced my personal home loan having DOCFCU. There are a couple of ladies in the borrowed funds department that made me immensely and you will left me personally state of the art each step of your own ways. There were some frustrating circumstances in the act (which was expected) and i got specific tech trouble, back at my end, from inside the entry a number of the needed papers. Cecilia took the amount of time commit far beyond to greatly help me personally which have the individuals points. One another girls (Cecilia and you can Cindy) are fantastic property on team. Its patience and you can customer care are excellent, and that i wouldn’t think twice to use DOCFCU to have my personal future economic need.»
«I would like to complement Octavia. I recently refinanced with the another loan and since I got two additional money — a home loan and you may a good HELOC — with DOCFCU it absolutely was a while difficult exercise new logistics toward the latest bank sometimes. Octavia is constantly fast, experienced, and you will obvious as a result, if you’re getting professional and you will courteous about sometimes trying to processes. I very carefully enjoyed dealing with the girl. We look ahead to future additional providers that have DOCFCU and stay a pleasurable representative.»
«We titled DOCFCU obtaining details about a loan. The moment Denzel answered the phone, We understood however pay attention instead of racing me off of the cellular telephone. He previously a determination to greatly help. I told me the type out-of my personal phone call. Denzel said he would research while having right back beside me. It grabbed lower than an hour for your having a keen answer. He had the actual document i thus anxiously called for. My husband and i are incredibly pleased to possess him! ! He or she is elite group, most experienced and kind.»
«A good customer care from the DOCFCU class associate! I was in the process of to purchase an alternative car and you can was given priceless information by the Jasmine, Affiliate Solution Rep, about what is expected out-of myself. She is most patient and professional. She gave me the girl head suggestions in case I experienced most inquiries. DOCFCU is really fortunate having Jasmine to their party.»
Tamica try very useful, gave me some very nice suggestions, and treated the loan for the an easy and you will efficient style, perhaps not my personal typical experience with finance companies and financing
«I’d just most top-notch provider of Tamica, the mortgage Officer who managed my personal case. So, thank you and Tamica really. I’m certain to tell it tale to my family relations and you may family members.»
«House is Right here — Thanks Service out of Business FCU! I wouldn’t have inked this without your, and in addition we cannot getting happy! Thank you for your assistance, diligence, and you will work in making out family become our house.»
She contacted you from the good forged make sure that are cashed regarding the account and you can punctually fixed the issue
«We’d like to share with you our fancy into the guidance i received the other day of Lisa Yards. I desired to commend this lady sophisticated commitment to great customer care.»
«I am thus grateful in order to Carina and you may Octavia, and thus amazed by the their relationship and you will professionalism. They proactively reached over to help me ascertain a solution to assist get my HELOC cash in time for you to purchase the work you to definitely must be done in my house so you’re able to be prepared for me to transfer to. Many thanks, Evan, getting leading such as a people!»
«We ran into the Silver Spring department having my personal financial need and you will DeVonna additionally the group provided me with the best customer support experience I could’ve actually ever wanted. I wish to give thanks to new Part Manager, Arlene, on her an excellent leadership. I’ve mutual my wonderful enjoy with quite a few family and friends, guaranteeing these to imagine joining this amazing cluster. «