Example: Tinder Organization advises provisioning Sophos owing to Giacom

Just last year Giacom proudly turned among the first previously step 3 suppliers to have Sophos in the uk. We trapped having Robert Marchant out-of Tinder Firm on their connection with changing Sophos licences off to Giacom.

Tinder Business is actually a they service business supplying telecoms, It products, system system and much more to several businesses. We’ve been a great Giacom partner for more than five years.

Big! Any questions i’ve will always answered rapidly, and you will Giacom’s studies tips was indeed greatly great for our provider party. All of our Membership Manager Samantha Fleming directed you in the direction of Giacom’s studies webinars, that are quick and simple in order to digest.

Financially we have been also very happy with the straightforward pick purchase processes and you can month-to-month agreements. Including, Sophie Rea from the funds team could have been quite beneficial into the so all of our bills usually fall into line with this payment operates. And additionally we have never really had people issues with account processing, even for example in the event the a finish-associate changes its company identity your cluster handle it so it does not produce people percentage waits – your own finance team will always shag on it.

We’ve been a Sophos gold lover for about couple of years. 1st i checked many cybersecurity choice and you can Sophos are the leader – our very own services people speed it very.

When Sophos revealed they’d be utilizing suppliers in lieu of providing it direct so you’re able to all of us, our very own Sophos Membership Manager open to sort out the new button for you.

Therefore we was in fact put up with another Affect Carrier (CSP) distinct from Giacom. Initial we failed to notice because CSP had very good on the web ratings — however they ended up being a headache! In the first six months we had items such 3 various other nonresponsive Membership Professionals, rates misquotes, borrowing notes not honoured, licences not activated, and a lot more. Such as for instance, a avoid-users was wishing more than four weeks for their the new Sophos licences, and now we had been going after for it daily – it actually was a complete almighty faff!

As soon as we read inside the Giacom’s publication which they was and Sophos vendors, i got back experience of Samantha to help you switch over.

Samantha and you can Sophie had been very useful in enabling you establish with Sophos, along with the Sophos Expert people was in fact great with delivering united states specific quotes and you will responding our very own requests. Top honors moments that have Giacom are good, within 24 hours we are able to trigger the Sophos licences — unlike the prior vendor where we could getting wishing months.

Case study: Tinder Business recommends provisioning Sophos due to Giacom

And additionally Giacom’s papers was less difficult and simpler to help you process. All of our earlier Sophos vendor got long and you may perplexing pick acquisition variations, but Giacom’s models is actually easy and quick so you can complete.

“Altering our Sophos deals out over Giacom possess without a doubt protected united states some time stress! There isn’t to consider awaiting one circumstances to help you feel solved and i also usually do not waste time chasing after solutions everyday like I did so at my previous CSP.»

Giacom look after any technical circumstances right away. Emma Hadley regarding the Financing team and Tracey Seymour about Sophos Expert people currently deal with our very own term contracts, their rates and you will reliability could have been a beneficial help!

Altering our very own Sophos contracts off to Giacom has naturally protected you some time worry! It’s great realizing that within 24 hours off filling out a good PO new Sophos people have a tendency to turn on your order as opposed to question. I don’t have to be concerned about looking forward to any circumstances to help you feel fixed and that i never spend your time chasing after solutions casual instance I did within my past CSP.

Including Giacom has actually all of us cutting-edge into the any of the product upgrades or transform. A recent analogy is when Samantha aided you move our very own Microsoft 365 licences out to Microsoft’s The latest Trade Experience (NCE) and you will prepared united states towards NCE rate changes.

Thanks to Giacom we can bring our end-pages eleventh hour indication ups to Sophos, given that there’s no waiting around. Together with, he has got the option of either term otherwise month-to-month Sophos licences to suit the team.

To own Sophos and you will Microsoft 365 surely, this service membership is fantastic. The staff whom You will find verbal to also have brief responses. Samantha always sees the telephone and also facilitate myself having issues that aren’t element of the lady date-to-big date. I would 100% definitely recommend Giacom!

To talk to the group about precisely how we are able to assist the team, same as i assisted Tinder Firm, complete this form so you’re able to request a trip straight back.

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From inside the 2020, Giacom, DWS and you can Relationship Path became part of the exact same number of people, joining together about three route top options – telecoms, cloud app characteristics and you may cloud battery charging.