DO NOT GET THE APP. I REPEAT YOU SHOULD NEVER
Reviews and feedback
This app does not enable the individual to unlink their own accounts, and is a reason for issue. I do want to cancel since they charge a $6/month fee regarding new registered users. Before we cancel I would like to pull my personal connected bank account although app will not allow you to remove it. To cancel you have to email them and wait to obtain a reply. I literally ended up being on e-mail all day long back-and-forth to after that have the individual from Synapse state they can’t assist me because they don’t learn about the Empower application and just manage the back-end financial. I inquired who can help me utilizing the elimination and she never answered. I googled and discovered lots which brought me back once again to Synapse alive people and discussed every little thing again. No less than this individual emailed Empower software, cc’d me to have just be sure to find some fix. Which unfortunately did not take place, when I questioned as long as they (Empower) can eliminate my connected accounts about designer end and I also got no reaction to my matter. DON’T USE THIS software. The 1.6per cent isn’t really worth the stress associated with the run-around and non receptive Synapse customer support. Look for an online bank that gives same or much better costs without any headaches when you decide to terminate.
Hello, sorry to listen to regarding your enjoy. Kindly e-mail us immediately at and all of us get this dealt with obtainable at the earliest opportunity.
Escape
Doesn’t link using my credit score rating union very can’t need a lot of services promoted. It claims it will but each time We attempt there was a a€?problem. Please decide to try once more afterwards.a€? I have been trying for 3 days. As I contacted support (after some discouraging and counter-intuitive talks with a Bot) they said there clearly was a temporary outage using my credit score rating union and also to shot again in each week. Clearly dissatisfied and locating this software entirely pointless I removed my personal accounts. They claims all my personal information and account info will be erased. Yet once I try to re-sign in and verify my membership might erased it merely only re-signs me in and all my personal data is still around and has nown’t started deleted anyway. I am not sure the reason why more and more people were providing this close evaluations. Perhaps they’ven’t used it properly but I happened to be most eager to make use of empower that I’d currently chosen I would personally. I decided just to perform some quick assessments to get my personal brain relaxed about utilizing an innovative new team and so they were not successful all of those reports: does not link with additional accounts as advertised, time-wasting spiders will be the customer care, expertise sooner or later offered become entirely inadequate so when We generated my decision that a€?banka€? (their really a tech organization) was not for my situation I’d to over and over repeatedly e-mail and content these to actually by hand delete my personal profile (although the software lets you know you can do it from their biggest diet plan). Brand new organizations will increase the financial expertise in the long run. Empower isn’t those types of.
Creator Responses ,
Hi there, Very sorry to listen to that you’ve encounter some difficulties with utilizing all of our software, specially rotating around connecting your own credit union. In case you are nevertheless curious, we would love to talk about some of those guidelines more, via mail (), and/or in-app chat, but we can discover in case you are already satisfied with how long you’ve spent offering Empower a-try.
The media hype isn’t what it sounds
Really i acquired this app. I happened to be thus worked up about the payday advance feature. Therefore I had been energized the $8 fee every month the 1 st period. Did not be eligible for the second thirty days another $8 recharged, regarding 3rd month another $8 billed. This time around they claims your unlocked a $25 buck advance but will never I would ike to extract it out. I get ssi monthly this may be states perhaps not needing sufficient really I’ve have ssi for 7 years now plus We make deposit comparable each 2 weeks. But then we examined back once again the next day. There once more I happened to be not accepted now, but on the other side part I happened to be. This is so that all messed up over $25 bucks. Today I don’t have that. And they’ll shoot me personally a generic reply claiming a€?oh we are sorry to know your own having problems submit me your details and we will assista€? ya best. Guess what happens i am talking about. I have lots of people that may look at this. I’m shocked that this I given you over $25 for a crappy software. If you are planning to do something and do not and pin the blame on it on a glitch. Really which is quite sad. Hey men i’ll revise you on the website answer. And that I can pay another month. To either increase this experiences or provide a 3 to 5 star status in case it is through with meaningful sincerity. The $25 cash is actually junk though i ought to have expert for at least $50 or 100 because i’ve a lot more stars hot a higher advance then the $25 I not any longer be eligible for. I am hoping you look into this because you have no troubles having my $8 every month